CAREERS

BWI SWEAT CONCIERGE

UPBEAT・FRIENDLY・INTELLIGENT・WITTY・HELPFUL

Location: BWI Airport (behind security in the D/E Connector)

ROAM Fitness is creating a new airport experience by putting fitness and shower facilities into airports behind security.

Our mission is to create an environment where guests can care for their bodies in an atmosphere designed for movement and fun.

We are looking for individuals who love to travel and workout. ROAM Fitness is rapidly growing and wants to expand its team with full and part-time positions that provide premium guest services to travelers at the BWI airport that use our gym and shower facilities. If you have a great attitude, a solid work ethic, and are looking for a company that provides opportunities to learn, grow, and advance within the organization we’d like to talk to you! Please apply for the Sweat Concierge position so we can start a conversation and learn more about each other.

WHAT YOU WILL DO

This role is the face of our company. The Sweat Concierge is responsible for all of ROAM’s first impressions with travelers; it is important that you know about fitness and travel industry trends because we are creating a lifestyle brand that merges the two worlds. You will engage with our members and guests every day and be responsible for providing a superior level of service and professionalism. The Sweat Concierge is responsible for providing premium customer service, retaining accurate information for all areas of operations, and maintaining facility policies and procedures.

 

RESPONSIBILITIES + TASKS

  • Provide a superior standard of service and hospitality

  • Attend to front desk reception, member check-in, and sales

  • Assist in facility and housekeeping maintenance

 

QUALIFICATIONS

  • Bachelor’s degree or comparable experience

  • Customer service and sales experience in a hospitality environment

  • Excellent verbal communication skills

  • Passion, knowledge, and involvement in fitness, health or sports activities

  • Efficient, well-organized ability to handle various duties simultaneously

  • Computer proficiency with an eye for accuracy

  • CPR/AED current certification required or obtained within 30 days of hire

  • Ability to work during facility operational hours 5:00am to 10:00pm (full-time positions work five 8-hour shifts or four 10-hour shifts per week)

COMPENSATION

  • $17/hour

  • Full-time employees are eligible for health insurance and 15 days of PTO annually

  • Fitness perks including access to all ROAM facilities and amenities

 

Full and Part-Time positions available. All ROAM Fitness employment offers are contingent upon successfully completing a criminal background and drug test. ROAM Fitness is an Equal Opportunity Organization.

Apply by sending your cover letter and resume to careers@roamfitness.com.

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AirFit, Inc. dba ROAM Fitness is certified as an Airport Concession Disadvantaged Business Enterprise (ACDBE) and Women Business Enterprise (WBE) in Oregon, cert. #9968

© 2019 ROAM Fitness. All rights reserved. ROAM Fitness is a federally registered trademark owned by AirFit, Inc. any unauthorized use is expressly prohibited.