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Our people are the key to our long-term success — from exceeding customer expectations to exploring what’s possible in fitness. When we embrace diversity in all its forms, we fuel opportunities for our employees, customers, suppliers and communities. Our goal is to create meaningful and measurable progress to advance diversity, equity and inclusion across the company and beyond.


Role: Sweat Concierge | Location: Baltimore MD (BWI Airport)

BWI SWEAT CONCIERGE UPBEAT・FRIENDLY・INTELLIGENT・WITTY・HELPFUL Location: BWI Airport (behind security in the D/E Connector) ROAM Fitness is creating a new airport experience by putting fitness and shower facilities into airports behind security. Our mission is to create an environment where guests can care for their bodies in an atmosphere designed for movement and fun. We are looking for individuals who love to travel and workout. ROAM Fitness is rapidly growing and wants to expand its team with full and part-time positions that provide premium guest services to travelers at the BWI airport that use our gym and shower facilities. If you have a great attitude, a solid work ethic, and are looking for a company that provides opportunities to learn, grow, and advance within the organization we’d like to talk to you! Please apply for the Sweat Concierge position so we can start a conversation and learn more about each other. WHAT YOU WILL DO This role is the face of our company. The Sweat Concierge is responsible for all of ROAM’s first impressions with travelers; it is important that you know about fitness and travel industry trends because we are creating a lifestyle brand that merges the two worlds. You will engage with our members and guests every day and be responsible for providing a superior level of service and professionalism. The Sweat Concierge is responsible for providing premium customer service, retaining accurate information for all areas of operations, and maintaining facility policies and procedures. RESPONSIBILITIES + TASKS Provide a superior standard of service and hospitality Attend to front desk reception, member check-in, and sales Assist in facility and housekeeping maintenance QUALIFICATIONS Bachelor’s degree or comparable experience Customer service and sales experience in a hospitality environment Excellent verbal communication skills Passion, knowledge, and involvement in fitness, health or sports activities Efficient, well-organized ability to handle various duties simultaneously Computer proficiency with an eye for accuracy CPR/AED current certification required or obtained within 30 days of hire Ability to work during facility operational hours 5:00am to 10:00pm (full-time positions work five 8-hour shifts or four 10-hour shifts per week) COMPENSATION $17/hour Full-time employees are eligible for health insurance and 15 days of PTO annually Fitness perks including access to all ROAM facilities and amenities Full and Part-Time positions available. All ROAM Fitness employment offers are contingent upon successfully completing a criminal background and drug test. ROAM Fitness is an Equal Opportunity Organization. Apply by sending your cover letter and resume to

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